For the service sector, providing information is an essential part of customer service. For the transport industry schedules, timetables and news of delays is important information that customers need to know. Other industries in the service sector need a method of providing information, restaurants have a need to explain what’s on and what’s off the menu, theatres and cinemas what’s showing, and even churches, colleges and community halls need to let people know of events and services.
The difficulty in providing information for all these industries is that the information is forever changing and needs updating, for the transport industry, this could be minute-by-minute so finding an effective means of updating information is critical.
Traditional methods such as paper noticeboards and PA systems have their limitations, especially when information forever changes, but using a modern flat screen device is an ideal method of communicating information to customers.
The great advantage of using information screens is the immediacy information can be uploaded. Railway stations have been using information screens for years inside their ticket offices and on their platforms. This enables customers to view when the next train is due and discover any cancellations.
Some locations prove difficult to provide information screens, however. Outdoor locations and areas that receive extreme seasonal weather can cause any installed screen to fail.
To provide an information screen in open, outdoor locations, or in areas that experience extreme weather, requires the use of a protective TV enclosure.
LCD enclosures house normal TV screens but ensure they are kept dry and at the right temperature for use in extreme locations. Built to European IP65 guidelines, an LCD enclosure is designed to prevent moisture and weather elements from getting inside to the display, but the real key to their use in outdoor locations are the components inside.
Keeping the screen at the required temperature, even when ambient temperatures are extremely hot, or below zero, require the use of climatic systems. Cooling fans help carry heat away preventing overheating while thermostatically controlled heaters ensure that the temperature inside the enclosure remains constant, no matter how cold the ambient gets.
By using an LCD enclosure, outdoor information screens can function throughout the year, providing customers with the necessary and relevant information to keep them happy.